Frequently asked questions

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Registration & Tickets

Unable to register online?

Please email [email protected] with:

Your full name
Email address
Membership number (if known)
A brief description of the issue

We will investigate and respond as soon as possible.

Where can I find my event ticket?

Tickets are physical and will be available for pickup at the Conference Registration Desk on arrival.

The Registration Desk is located within the University of Waikato building on Durham Street and will be open from 10am on Friday 18 October until 2.30pm on Sunday 20 September.

Can I transfer my ticket to someone else?

If you are unable to attend, a substitute may attend in your place. Please notify us in writing at  before the event.

I’ve lost my receipt, can you resend it to me?
Yes. If you paid online, please email your receipt request to [email protected]. If you paid via internet banking, please email your receipt request to [email protected]
How can I check what I’ve registered for?
From confirming your tickets, to dietary requests, bus trips and other registration details, please email your enquiry to [email protected].
I’ve paid but can’t see my registration. What should I do?
If you paid by credit card or Visa/Mastercard debit card, your registration is usually confirmed automatically. If you paid by bank transfer or direct deposit, please allow time for payment confirmation. For payment-related enquiries, please contact [email protected].

Sponsors and Exhibitors

Who should sponsors or exhibitors contact?
All sponsorship and exhibitor enquiries should be directed to: [email protected]
Who is exhibiting at Conference 2026?
We are proud to showcase the following exhibitors at this year’s conference: Headline Sponsor: HouseMe Premier Sponsors: Initio Bunnings PMG Funds Conference Sponsors: CKL Harris Tate PKF Withers Tsang Pragma The Relocatable House Company Property Brokers Property Apprentice Opes Partners

Event Details

Who do I contact about workshops or programme content?
For enquiries about: Workshops or breakout sessions Programme content or speakers Session timing or format Registering for a workshop or session Please email: [email protected]
What meals and hospitality are included with my Conference Ticket?
Your conference ticket includes: Canapés and a free drink at the Friday Meet and Greet evening 3 x free coffee vouchers from PMG for use on Saturday or Sunday Morning tea Saturday and Sunday Lunch Saturday and Sunday Afternoon tea Saturday Free drink on arrival and a set menu for the Gala Dinner on Saturday night.
Will the Conference be live streamed or recorded?
No. The 2026 Conference will not be live streamed or recorded for broader distribution.
How can I book a walking tour or bus trip?
Once you have purchased your conference ticket and your registration is confirmed, you will receive an email inviting you to register for your preferred tour or bus trip. We anticipate this happening in late July/early August.

Day and Event Passes

Can I buy a Gala Dinner ticket only?

Yes.

Join us for the NZPIF Gala and Awards Dinner

Celebrate the highlights of the conference with an unforgettable evening of great food, drinks and connection at the Saturday Night Gala and Awards Dinner.

Your ticket includes:
• Friday Meet and Greet event with canapés and 2 drink tickets
• Saturday Gala and Awards Dinner with a 3-course meal and 2 drink tickets
• Bus transfers between CBD accommodation locations and the event venue

Tickets: $180 per person

Spaces are limited, so secure your ticket early and join us for a fantastic night celebrating the property industry.

Register for the Gala Dinner

 

Can I buy a single day pass?
No. Single day passes are not available as a ticket option.

Refunds & Cancellations

I might be unable to attend. Am I eligible for a refund?
Please refer to the Conference Refund Policy. All refund requests must be submitted in writing to: [email protected] Refund requests will be assessed in accordance with the published Conference Refund Policy. Please note: Within 5 days of ticket purchase: Full refund More than 5 days after ticket purchase: Full refund less a $75 administration fee per ticket Within 60 days of the event: 50% refund Within 30 days of the event: No refund available Ticket substitutions are permitted and may be a suitable alternative where refunds are not available. As the 2026 NZPIF Conference is hosted by Tauranga Property Investors Association, all refund decisions and payment processing are managed by the Conference Organising Committee.

Accommodation & Travel

Can I get a special deal on accommodation if I am attending the conference?
Yes. Please refer to the Accommodation section on this website for available options and details.
What’s the best way to get from the airport to my hotel/the conference?
Taxi or Uber is the easiest way to travel from the airport to the CBD. Travel time is approximately 15 minutes.

Outstanding Conference Information

To be confirmed
The following details will be added once confirmed: Bus trip bookings Bus timetable and trip duration Conference maps Nearby restaurants and attendee offers Speaker presentation/slides requests Conference photography and recordings Conference pack requests Accessibility and attendee support information Disability/accessibility requests Name tag requests Contact phone numbers General attendee support questions If you’re unsure where your enquiry fits, please contact [email protected] and we’ll make sure it reaches the right person. Please note: Our Registration Administrator works part-time hours, and response times may vary during peak periods. Using the correct contact channel helps us respond as efficiently as possible.